Privacy Policy

Effective Date: August 25, 2026

Flaig Plumbing (“Flaig Plumbing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors to our website, www.flaigplumbing.com.

This Privacy Policy explains what information we may collect when you visit our website, contact us, request plumbing services, or otherwise interact with us; how we use and share that information; and the choices available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

Submit a contact form
Request plumbing service
Request an estimate or additional information
Schedule or inquire about an appointment
Contact us by phone, email, text message, or through our website
Communicate with us regarding plumbing services

Depending on how you interact with us, this information may include:

Your name
Email address
Telephone number
Service address
Information about the plumbing services you need
Appointment or scheduling information
Communications you send to us
Any other information you voluntarily provide

Please do not submit sensitive personal information through our website unless it is necessary for us to provide the service you are requesting.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, and similar tools.

This information may include:

IP address
Approximate geographic location
Browser type
Device type
Operating system
Pages viewed
Time spent on the website
Links or buttons clicked
Referring website or search engine
Date and time of visits
General website interaction and usage information
Advertising or campaign information associated with your visit

We use this information to operate our website, understand how visitors find and use it, improve our services, and measure the effectiveness of our marketing.

2. How We Use Your Information

We may use information collected through our website to:

Respond to questions and inquiries
Provide requested plumbing services
Schedule and manage service appointments
Prepare estimates
Communicate with customers regarding requested services
Provide customer support
Operate and maintain our website
Improve our website, services, and customer experience
Understand how visitors use our website
Measure website traffic and performance
Measure the effectiveness of advertising campaigns
Prevent misuse, fraud, or security threats
Maintain appropriate business records
Comply with applicable laws and legal obligations

We do not sell or rent your personal information in exchange for money.

3. Cookies and Similar Technologies

Our website uses or may use cookies and similar technologies.

Cookies are small data files stored on your browser or device. They can help websites function properly, remember preferences, understand how visitors interact with a website, and measure advertising performance.

Cookies used on our website may include:

Essential Cookies:
These cookies are necessary for the website to operate properly and provide basic functionality and security.

Analytics Cookies:
These cookies help us understand how visitors find and interact with our website, including which pages are visited and how visitors navigate the site.

Advertising and Marketing Cookies:
These cookies may be used to measure the effectiveness of advertising, attribute website visits or customer actions to advertisements, and support advertising-related features.

Functional Cookies:
These cookies may help provide additional website functionality or remember certain visitor preferences.

Where required, non-essential cookies may be used based on the choices you make through our website's cookie consent tools.

You may also control or delete cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

4. Wix and Wix Analytics

Our website is hosted using the Wix platform. Wix may process information and use cookies or similar technologies as necessary to host, secure, operate, and analyze our website.

We may use Wix Analytics to better understand website traffic and visitor interactions. This may provide us with information such as website visits, traffic sources, pages viewed, visitor behavior, clicks, and other website performance information.

Information processed through Wix is subject to Wix's applicable privacy practices and terms.

5. Google Analytics

We use or may use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information such as:

Pages visited
Approximate geographic information
Device and browser information
Website interactions
Referral sources
Visit duration and frequency
Other information regarding website usage

Google Analytics uses cookies and similar technologies to collect and process information about website activity.

We use this information to understand website traffic, evaluate website performance, determine how visitors find our website, and improve our website and services.

Google may process information collected through Google Analytics in accordance with Google's own privacy policies and terms.

Visitors may manage cookies through their browser or our available cookie preferences. Google also provides tools and settings that may allow users to limit or opt out of certain Google Analytics tracking.

6. Google Ads and Advertising Measurement

We use or may use Google Ads to advertise Flaig Plumbing and measure the effectiveness of our advertising.

Google Ads and related Google technologies may use cookies, advertising identifiers, or similar technologies to help us understand whether someone visited our website or completed an action after viewing or clicking one of our advertisements.

For example, we may measure actions such as:

Visiting particular pages
Submitting a contact or service-request form
Clicking a telephone number or call button
Requesting service
Other actions that help us evaluate the effectiveness of our advertising

Depending on the Google Ads and Google Analytics features we enable and the visitor's privacy choices, Google may process information for advertising measurement and related advertising purposes.

If we enable remarketing, personalized advertising, or other Google advertising features in the future, information collected through our website may also be used for those purposes in accordance with applicable consent requirements and Google policies.

Visitors can manage certain advertising preferences through Google's advertising settings and through applicable cookie or consent controls available on our website.

7. Cookie Consent and Your Choices

Where applicable, our website may display a cookie consent banner or privacy settings that allow visitors to accept, reject, or manage certain categories of non-essential cookies.

Your choices may affect whether analytics or advertising technologies store or access cookies on your device.

You may also adjust your browser settings to block or delete cookies. Please note that blocking certain cookies may affect website functionality.

If you previously provided consent and would like to change your preferences, you may use the cookie settings or privacy controls available on our website, where provided.

8. How We Share Information

We may share information with third-party service providers when reasonably necessary to operate our website, conduct our business, provide services, or perform the activities described in this Privacy Policy.

These providers may include:

Website hosting and technology providers
Wix and related website services
Google Analytics
Google Ads
Website analytics providers
Advertising and marketing service providers
IT and security providers
Professional advisers or other service providers where necessary

These third parties may process information according to their own privacy policies, contractual obligations, and applicable law.

We may also disclose information when reasonably necessary to:

Comply with applicable laws, regulations, legal processes, or government requests
Protect the rights, property, or safety of Flaig Plumbing, our customers, or others
Detect, investigate, or prevent fraud or security concerns
Establish, exercise, or defend legal claims
Facilitate a business transaction involving all or part of our business, where permitted by law

9. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, internet transmission, electronic communication, or data-storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through our website.

10. Data Retention

We may retain personal information for as long as reasonably necessary to:

Provide requested services
Maintain customer and business records
Respond to inquiries
Fulfill the purposes described in this Privacy Policy
Resolve disputes
Enforce agreements
Meet accounting, tax, legal, or regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.

11. Your Privacy Rights and Choices

Depending on where you live, applicable law may provide you with certain rights regarding your personal information.

These rights may include the ability to request:

Information about personal information we maintain about you
Access to certain personal information
Correction of inaccurate information
Deletion of certain personal information
Restrictions on or objections to certain processing
Withdrawal of consent where processing is based on consent

Not all rights apply in every jurisdiction, and certain exceptions may apply.

To make a privacy-related request, please contact us using the information provided at the end of this Privacy Policy.

We may need to verify your identity before processing certain requests.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Flaig Plumbing does not control and is not responsible for the privacy, security, content, or practices of third-party websites. We encourage visitors to review the privacy policies of any third-party websites they visit.

13. Children's Privacy

Our website and plumbing services are intended for a general adult audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If we learn that personal information from a child under 13 has been collected through our website, we will take reasonable steps to delete it when appropriate.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, technology, services, business practices, or applicable requirements.

When we make changes, we may update the “Last Updated” date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or information you have provided to Flaig Plumbing, please contact us:

Flaig Plumbing
Website: www.flaigplumbing.com
Email: flaigplumbing@gmail.com
Phone: 843-806-2688